Delivery was late

Missing your delivery deadline can be a pain when you don't have printing ready for your event. Average Turnaround Times The turnaround times we advertise are an average guide, and can not be used as guarantees. Customers are responsible for ordering with plenty of time for pre-production, production, dispatch and delivery. See our Printing Terms for [...]

Delivery was late2018-03-20T14:29:49+08:00

I’m not happy with the print quality or colour

If you believe your printing is of a poor standard, we need to inspect and investigate your print job before deciding what to do. If you are unsure about what quality to expect, please note: Check your artwork The majority of complaints about print quality are due to the artwork provided.  Even if your [...]

I’m not happy with the print quality or colour2018-03-20T15:46:45+08:00

My printing has an error

If your printing has spelling or other errors, it's important to first check the proof that you approved. Re-check your email proof, or login to your account. My proof DOES match my finished print If your proof does match your finished print, and also contains the same error, then unfortunately you have noticed the error too [...]

My printing has an error2018-03-20T15:36:35+08:00

I didn’t receive what I ordered

If you have received a different product or quantity to what you ordered, we can offer a free reprint so that your order is fulfilled. Please carefully check your online order and invoice to confirm what you have actually ordered. Please note: Sometimes printing is delivered in separate parcels, at different times.  Your [...]

I didn’t receive what I ordered2018-03-22T14:59:10+08:00

Design services

Get a Professional's Help Our Australian in-house design department can help you with: Logo Design and Re-design Corporate Identity and Brand Development Advertising and Marketing Design Benefit from our experience in design and marketing for your printing, and get a quote today. Design Services

Design services2018-03-20T14:25:01+08:00

Artwork assistance

We can help with your artwork! We can perform a minor Check, Fix and Edit to your artwork from only $ . This can include: Change text and details in your artwork Adjust the size, bleeds, margins and specs Adjust the layout and branding You will receive one email proof to view and check [...]

Artwork assistance2018-03-20T14:24:26+08:00

Preparing your artwork

Our Artwork Guidelines If you are submitting your own artwork for pritning, we have artwork guidelines for you to follow.  We also have a range of artwork templates for you to download and edit in popular formats such as Adobe Creative Suite and Microsoft Office. Artwork Specs

Preparing your artwork2018-03-20T14:21:39+08:00

I need a quote

Need a quote for your printing? Log in to your account to get a detailed quote for your printing.  You can select from tens of thousands of options for an instant online quote.

I need a quote2018-03-22T15:09:51+08:00

Printing pricelist

Get an instant online price All of our most-popular products have live prices online, which include GST and delivery! Find your printing product in the "Printing" menu above, or get an instant online quote below. Get an instant price

Printing pricelist2018-03-22T15:03:37+08:00

How does a die-cut work?

A die-cut is like a cookie-cutter, that will cut out a shape of your business cards.  If you want a custom die shape, we need to create a new die for a once-off cost of $[gcv die-new], which we can then use for all of your future business cards.  There is also a die-cut fee [...]

How does a die-cut work?2017-11-21T14:42:57+08:00
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