If you have received a different product or quantity to what you ordered, we can offer a free reprint so that your order is fulfilled.

Please carefully check your online order and invoice to confirm what you have actually ordered.

Please note:

  • Sometimes printing is delivered in separate parcels, at different times.  Your full order may still arrive.
  • If some of your printing is damaged, you may still have enough good prints since we usually print more than the quantity you ordered.  You may need to count or calculate how many prints you have to discount any damaged prints.

If your printing has spelling errors or other differences in the printing, please read further below.