What is the status of my printing?
Check the status of your printing Login to your account to check the status of your printing. Find your job on the Orders screen, and place your mouse cursor over the status bar underneath.
How much does delivery cost?
Delivery is free! That's right, all of our printing prices include GST and delivery to street addresses in Australia. We can't deliver to PO boxes unfortunately. We provide 1 free delivery to your street address. If your address you provide is incorrect and the parcel is returned to us, then you will be charged [...]
I need to change my delivery address
When you order printing You can set any delivery address for your printing. When ordering online in the Freight section, you can ADD or EDIT an address. After you have already ordered You can change your delivery address yourself, up until you have paid for your order online. After then, we will [...]
How long does delivery take?
Our average turnaround time for printing is approximately one week on average. We can print faster on request, but will rarely provide a guaranteed turnaround. This is a summarised process of the printing process: Order & Pay Online Artwork & Design Services Approve Proof / Request New Proof Prepress Print Run Filled Printing Commences Ink [...]
Delivery was late
Missing your delivery deadline can be a pain when you don't have printing ready for your event. Average Turnaround Times The turnaround times we advertise are an average guide, and can not be used as guarantees. Customers are responsible for ordering with plenty of time for pre-production, production, dispatch and delivery. See our Printing Terms for [...]