Customer Support
Our head office
Our head office address is: 67 Howe Street Osborne Park WA 6017
Email Us
Email us You can email us at admin(at)wherethetradebuys.com.au. Please include a reference to your account or order number.
What does an Artwork Proof include?
Order an Artwork Proof and we will check, fix and edit your artwork. Here is what you can request: If your artwork request will cost more than the basic $ , then you will be quoted upfront so there are no surprises.
Do I need a proof?
Proofs are Optional You can order an optional proof when ordering your printing. "No Proof Required for Print-Ready PDF Artwork" (FREE) If you are confident that your PDF artwork is "print ready", and doesn't need to be checked or fixed, then you may not require a proof. This option is FREE, and you will [...]
What is the status of my printing?
Check the status of your printing Login to your account to check the status of your printing. Find your job on the Orders screen, and place your mouse cursor over the status bar underneath.
Send us a message
Send us a message For the fastest service and response, please use our informative website and the links provided. If you can't find what you need, please send us a message.
Report a system error
Did you find an error? If you have found a system or website error, please let us know so we can get it resolved. Report an Error
Will you match a cheaper price?
The best value in Australia Our online prices are great value for quality Australian printing, with discounts for bulk quantities and free delivery Australia wide. You may find a cheaper price for printing, but we're confident you won't find better value.
Requesting an artwork proof
$ Artwork Proofs You may request an optional artwork proof when your printing online. For $ , we will provide: A check of your artwork specs including format, bleed and margins. A quick fix of any minor issues in your artwork. A round of minor edits to your artwork as required, such as [...]
Laminate and celloglaze
What is celloglaze? Celloglaze and laminate are the same thing, a clear coating that finishes off your printing nicely. Choose from either shiny gloss, or silky matte celloglaze to laminate your Business Cards, Postcards, Presentation Folders and Booklets. Celloglaze makes card stock more sturdy and durable, and protects the ink from moisture. Stock needs [...]