I’m not happy with the print quality or colour

If you believe your printing is of a poor standard, we need to inspect and investigate your print job before deciding what to do. If you are unsure about what quality to expect, please note: Check your artwork The majority of complaints about print quality are due to the artwork provided.  Even if your [...]

I’m not happy with the print quality or colour2018-03-20T15:46:45+08:00

My printing has an error

If your printing has spelling or other errors, it's important to first check the proof that you approved. Re-check your email proof, or login to your account. My proof DOES match my finished print If your proof does match your finished print, and also contains the same error, then unfortunately you have noticed the error too [...]

My printing has an error2018-03-20T15:36:35+08:00

I didn’t receive what I ordered

If you have received a different product or quantity to what you ordered, we can offer a free reprint so that your order is fulfilled. Please carefully check your online order and invoice to confirm what you have actually ordered. Please note: Sometimes printing is delivered in separate parcels, at different times.  Your [...]

I didn’t receive what I ordered2018-03-22T14:59:10+08:00
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